QUIZ TEST - KAMA GROUP

Created on March 05, 2021

Healthcare Management

These MCQs test your information on Healthcare Leadership, Information Management, Quality Improvement, and Patient Safety.

Please fill out the information below to receive the Result in your Email or WhatsApp.

1) A root cause analysis team examined a serious medication error and recommended changes. Which of the following should be done next?

The process owner should implement and assess effectiveness.

The Quality Council should review medication errors quarterly.

Monthly reports should be sent to the regulatory body

Random checks for compliance should be made by patient safety staff.

2) An organization that is committed to a culture of team-work, collaboration, and adaptability is referred to as having

A learning culture

A just culture

A reporting culture.

An open culture

3) A curriculum developed by healthcare organizations for staff education in organizational change should include all of the following EXCEPT

project and time management.

budgeting techniques.

conflict resolution.

the negotiating process.

4) Which of the following are essential functions of an infection control program?

patient safety and risk management

prevention and education

surveillance and prevention

risk management and surveillance

5) A patient safety program can best be enhanced by which of the following technologies?

online evidence-based medicine guidelines

digital medication reference materials

barcode system for medication administration

computers on wheels at the patients' bedsides

6) In the quality improvement process, performing a cost-benefit analysis is most useful in

checking performance.

analyzing process problems.

implementing solutions and controls.

designing solutions and controls.

7) Which of the following is the primary goal of risk management?

Identify the high risk areas of the organization.

Perform failure mode and effects analyses.

Reduce financial loss associated with legal actions.

Maintain an effective incident reporting system.

8) To reduce the incidence of ventilator-associated pneumonia (VAP) in a critical care unit, who should be included on a quality improvement team?

ICU manager, respiratory therapist, and pharmacist

primary care physician, infection control nurse, and surgeon

pharmacist, intensivist, and infection control nurse

intensivist, ICU nurse, and respiratory therapist

9) Which of the following are the primary reasons for developing drug formularies?

manage pharmacy costs and promote patient safety

encourage the appropriate use of medications and minimize inventory

decrease food and drug interactions and promote patient safety

reduce medication errors and educate physicians

10) An organization's data demonstrate an increase in the number of patient falls. A healthcare quality professional should recommend

sharing the data with the staff to provide feedback.

increasing staffing on weekends and nights.

convening a focus group of medical staff to discuss fall risks.

revising the fall-risk assessment tool.

11) Medication reconciliation is a process intended to

increase use of electronic medication administration.

identify and resolve discrepancies.

improve efficiency of medication administration.

investigate formulary discrepancies.

12) Medication is ordered for a diabetic patient. Its capacity to improve health status, as a Dimension of quality or performance, is it

Safety

Appropriateness.

Effectiveness.

Efficacy.

13) An effective facilitator should be skilled in process evaluation and the tools of performance evaluation, and must

be in a salaried position.

be a front-line employee.

not speak unless directed by the team leader.

not have a vested interest in the content.

14) Barriers to effective communication include

Direct meaning and clear messages.

Two-way, free flowing ideas.

Repetition and feedback.

judgments and assumptions

15) An operating room circulating nurse reported that the instrument count indicated a missing clamp. X-ray findings were negative, and the patient showed no adverse effects. This occurrence is an example of which of the following?

malpractice

clinical incompetency

potentially compensable event

claims management

16) A staff member reports that a colon perforation occurred during a colonoscopy. Which of the following is a healthcare quality professional's next step?

Assign a proctor to the physician.

Modify the physician's privileges.

Refer the case for peer review.

Review 100% of colonoscopy procedures.

17) The healthcare risk manager is usually responsible for claims administration. Which of the following is included in this process?

quality management, patient satisfaction surveys, and resource management

investigating, analyzing, and reporting

contracting, reporting, and resource management

patient satisfaction surveys, contracting, and investigation

18) When using cost-benefit analysis in decision-making, it is important to remember that

return on investment should be at least 10 to 1.

implementation costs are more important than return on investment.

consideration of the benefit is more important than cost.

qualitative and quantitative data should be used.

19) Which of the following is always true regarding a sentinel event?

The findings must be reported to a regulatory body.

The incident is a result of a medical error.

The occurrence requires an immediate investigative response.

The cause is established as a deviation from standards.

20) Clinical decision support systems can support medication safety by alerting prescribers to

drug interactions and patient weight changes.

the need for dose adjustments and patient weight changes.

patient compliance and allergies.

allergies and drug interactions.

21) A healthcare entity initiating re-structuring must consider the impact on staff to ensure the greatest opportunity for success by

selecting a consultant, conducting a needs assessment, and analyzing results.

defining the concepts of re-structuring to the staff and the community.

planning carefully, communicating openly, and leading effectively.

developing policies to assist in the change process so that fear will be minimized.

22) Physician profiles are reviewed at the time of reappointment to

compare practitioner to peers.

facilitate reappointment approval.

ensure practitioner competency.

review number of complaints.

23) Which of the following is most appropriate in preparation for an external survey of a healthcare facility?

Educate staff about the types of questions they may be asked.

Ask department heads to prepare a presentation for the survey team.

Set up teams to make a good showing for the survey.

Assign key staff to answer all questions.

24) A t-test may be used to

evaluate the effects of two different treatments.

display a listing of the number of occurrences of a variable.

display the size of a sampling variation.

evaluate differences among three or more treatments.

25) Organizational leaders can best demonstrate commitment to a new quality improvement initiative by

maintaining performance appraisals for staff.

reviewing the quality improvement plan.

offering solutions to identified problems.

allocating resources for the process.

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