KAMA QUIZ 01 - KAMA GROUP

Created on March 05, 2021

Healthcare Management

These MCQs test your information on Healthcare Leadership, Information Management, Quality Improvement, and Patient Safety.

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1) When a healthcare organization is contracting with an outside provider for services, the subcontractor must

have a competitively priced service.

have an active risk management program.

provide a representative to the Quality Council.

meet all regulatory requirements.

2) Physician profiles are reviewed at the time of reappointment to

compare practitioner to peers.

review number of complaints.

facilitate reappointment approval.

ensure practitioner competency.

3) Which of the following are the first steps when preparing for an initial accreditation or certification survey of an organization?

Appoint a survey coordinator and prepare a survey agenda.

Assess staff knowledge and plan staff training.

Hire a consultant and conduct a mock survey.

Review the standards and determine readiness.

4) A healthcare quality professional wants to measure the success of a corrective action plan with a 95% confidence level. The average daily census at the quality
professional's organization is 1,000 patients. The best sampling technique for this study is to review

all active records on one day of the past month.

the number of records needed using a statistical method.

30% of records based on preliminary compliance review

10% of all discharge records for the past quarter.

5) Which of the following are measures of central tendency?

standard deviation, variance, and standard error

grouped data, bell curve, and distribution

correlation, regression, and t-test

mean, median, and mode

6) In the context of Total Quality Management (TQM) principles applied in healthcare, which scenario best exemplifies the concept of 'employee empowerment' while considering factors such as decision-making processes and task allocation?

Allowing frontline staff to autonomously make decisions within their scope of expertise, with occasional oversight from upper management for major decisions.

Establishing regular training sessions for frontline staff to enhance their decision-making skills and providing them with opportunities to lead certain projects independently

Creating a committee composed solely of upper management to oversee all decision-making processes, including those involving frontline staff.

Developing a system where only staff with specific job titles have the authority to make decisions, limiting empowerment to a select few.

7) Which of the following is the best tool to begin an investigation into the causes of laboratory labeling errors?

affinity diagram

flow chart

prioritization matrix

histogram

8) A Quality Council has examined data on patient falls and determined that a comprehensive fall prevention program is needed. The first step in increasing staff awareness of this initiative is to

conduct a medication review of patients who have fallen.

use an educator to teach falls prevention.

share unit-specific data on falls.

require staff to sign that they have read and understood the falls policy.

9) An ambulatory/outpatient care facility identifies an opportunity to improve the turnaround time for reports of X-rays performed at a local hospital. Which of the following groups should be involved in the team to improve the process?

radiologist, primary care physician, and clinic medical records

clerical, clinical, and administrative staff from both facilities

primary care physician, clinic nurse, and clinic administrator

administrative representatives from both facilities

10) Which of the following is the most appropriate question to ask when reviewing an organization's performance improvement (PI) plan?

"Has the organization been successful in communicating the intent and message of the PI plan to employees?"

"Is the PI plan consistent with the organization's mission and strategic priorities?"

"Does the PI plan include statistical methods for monitoring change?"

"Are there sufficient organizational resources to support the PI plan?"

11) A physician complains to a healthcare quality professional that the nursing staff did not strictly follow orders for a patient. The physician requests that the quality professional speak with the nurse manager. To facilitate improved communication, the quality professional should:

evaluate the patient outcome to determine organizational risk.

review the patient record to determine legibility of the physician's orders.

arrange a meeting with the physician and nurse manager.

speak with the nurse manager on behalf of the physician

12) The best tool to display the stability of nosocomial infection rates over time is a

histogram.

run chart.

Pareto chart.

control chart.

13) Generic screening is an example of risk

prevention.

evaluation.

identification.

reduction.

14) The surgery department's monthly case review revealed 10 records meeting the criteria. Six records did not meet the criteria. In calculating the incidence rate, the denominator is

15) Satisfaction surveys, focus groups, and complaint tracking are tools used to:

measure professional practice patterns.

develop clinical pathways/guidelines.

benchmark satisfaction.

understand customers' expectations

16) The primary objective of the operational linkage between risk management and quality/performance improvement is to

alert the hospital attorney of a potentially compensable event.

meet regulatory requirements.

develop a comprehensive plan to prevent future occurrences.

develop a plan of action for individual cases.

17) The authority and responsibility of each level of the organization concerning quality management mechanisms must be specified in the

Organizational plan for the provision of patient care

Administrative policies and procedures

Corporate by laws

Medical/professional staff bylaws

18) The responsibility for providing organizational direction for a facility's continuous quality improvement program frequently rests with the quality

facilitator.

teams.

leader.

council.

19) A patient safety program can best be enhanced by which of the following technologies?

computers on wheels at the patients' bedsides

digital medication reference materials

online evidence-based medicine guidelines

barcode system for medication administration

20) Frequency distribution can best be displayed through use of

a histogram.

a flow chart.

an interrelationship diagram.

a force field analysis.

21) A facility decided to implement Standard Precautions 1 year ago, but compliance has been poor. In addition to assessing the causes for poor compliance, the most effective way for the organization to improve compliance is to

show a videotape on Standard Precautions quarterly

initiate testing as a part of staff competency.

stock personal protective equipment (PPE) in the clean utility room.

review and revise policies and procedures

22) The first step in conducting an epidemiological study is to

develop the data collection tool.

collect the data.

formulate the question to be answered.

determine which statistical tests to use.

23) When conducting a sentinel event review, a root cause analysis

identifies gaps in patient care processes.

provides judgment of staff behaviors.

proactively identifies causes and effects.

requires team consensus.

24) Which of the following should be included in an annual performance improvement report to a governing body?

team achievements

incident/occurrence reports

physician peer reviews

meeting minutes

25) In the process of strategic planning, an organization makes decisions about the future. A basic component of the planning process is to

determine organizational profitability during the most recent fiscal year.

develop contractual relationships to enhance market share.

examine both internal and external environments.

contract with a consulting firm to assist with the planning process.

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