KAMA QUIZ 01 - KAMA GROUP

Created on March 05, 2021

Healthcare Management

These MCQs test your information on Healthcare Leadership, Information Management, Quality Improvement, and Patient Safety.

Please fill out the information below to receive the Result in your Email or WhatsApp.

1) A continuous quality improvement organization promotes vigorous education and training/retraining in order to:

reduce the need for competency testing.

promote harmony within the organization.

restructure internal jobs.

acquire new knowledge and new skills.

2) In conducting a multivote, all of the following steps are taken except

tallying the votes.

collecting more data to identify the most important items.

generating a list of items and numbering each item.

combining similar items.

3) Quality improvement teams are beneficial because they

maximize expertise and perspectives.

improve managerial control.

authorize solutions to problems.

promote competition and pride among members.

4) The success of a performance improvement program will be most influenced by the:

people skills of the facility leaders.

educational preparation of quality leaders

reliability of data management software.

culture of the organization

5) A chief quality offer has the responsibility for the education and implementation of a quality improvement process. To affect cultural change, the chief quality officer must

believe the costs are justified by the benefits.

limit training to managers and supervisors.

be a visible participant in the process.

receive quarterly reports.

6) A root cause analysis team examined a serious medication error and recommended changes. Which of the following should be done next?

The process owner should implement and assess effectiveness.

Monthly reports should be sent to the regulatory body

Random checks for compliance should be made by patient safety staff.

The Quality Council should review medication errors quarterly.

7) The concept of "patient safety" applies most appropriately to

patient complaint management.

risk prevention.

serious physical injuries.

environmental safety measures.

8) In the process of strategic planning, an organization makes decisions about the future. A basic component of the planning process is to

examine both internal and external environments.

develop contractual relationships to enhance market share.

determine organizational profitability during the most recent fiscal year.

contract with a consulting firm to assist with the planning process.

9) The chart below shows the rate of Cesarean Sections in a hospital. The healthcare quality professional should

review the antenatal care of women who had Cesarean Sections.

review the policies and procedures for Cesarean Section.

recommend a Cesarean Section audit by peer review.

continue monitoring the monthly rates of Cesarean Sections.

10) Performance improvement teams should always be required to

evaluate data.

include senior leadership.

write mission and vision statements.

perform root cause analyses.

11) Balanced scorecards are useful because they

concentrate on the performance of individual units.

evaluate the pros and cons of the governing body's priorities.

focus on the most significant strategic initiative.

put strategy and vision at the center of an organization's effort.

12) The following information about patient falls is obtained from a facility with units that have a similar average daily census:
Unit A: 6%
Unit B: 4%
Unit C: 9%
Unit D: 8%
Which of the following additional information is most important to evaluate the cause of the falls?

medication education

number of falls

time of day

compliance with fall protocol

13) A team has been tasked with developing a program to prevent patient falls. Which of the following data elements from an incident/occurrence report would
provide the most useful information for the team in evaluating the program's success?

nursing assessment

staffing ratio at the time of the fall

record of the time of the fall

patient demographics

14) A trend analysis of incidents occurring in a healthcare facility should focus on which of the following areas?

timeliness of reporting and data accuracy

practitioner profile and diagnostic codes

severity level and occurrence types

case mix index and staffing patterns

15) The primary reason healthcare organizations use benchmarking is to

comply with accreditation standards.

provide risk adjustment.

improve performance

decrease risk to the organization

16) Which of the following is an example of information that should be included in an incident report, but should NOT be recorded in a patient's medical record?

the date, time, dose, and name of a medication administered to a patient in error

the patient's right knee replaced after consenting to replacement of the left knee

details concerning a medication preparation error discovered and corrected prior to administration

the patient found on the floor next to the bed with the patient's right leg appearing to be rotated

17) Meaningful quality process measures must be

feasible and explainable.

relevant and valid.

relevant and explainable.

valid and identifiable.

18) Standards of care based on the knowledge and research of recognized experts are known as

benchmark data.

evidence-based guidelines.

pre-established criteria.

generic screens.

19) In the context of quality awards, what role does organizational leadership play in strategic alignment?

Conducting customer surveys.

Ensuring compliance with award criteria.

Defining the organization's strategic objectives.

Implementing operational changes.

20) A healthcare quality professional has been asked to provide a report on the rate of Cesarean sections performed at a hospital over the past five years. Which of
the following is the best way to present the data.

cause-effect diagram

control chart

Pareto chart

stratified histogram

21) Which of the following is the most appropriate question to ask when reviewing an organization's performance improvement (PI) plan?

"Does the PI plan include statistical methods for monitoring change?"

"Are there sufficient organizational resources to support the PI plan?"

"Is the PI plan consistent with the organization's mission and strategic priorities?"

"Has the organization been successful in communicating the intent and message of the PI plan to employees?"

22) A quality council has chartered a performance improvement team to reduce medication errors. The team has been meeting for several months and progress has been very slow. Which of the following is the most important factor for the quality council to assess with the team leader?

number of medication errors since team was chartered

frequency of team meetings

team members' ability to interpret graphs

composition of the team

23) Evaluating medication administration to reduce medical errors is an example of

financial management.

utilization management.

quality management.

risk management.

24) Which of the following is the BEST way for a healthcare quality professional to involve nursing staff in the restructuring of a patient care unit?

Ask the nurse leader for recommendations

Survey the nursing staff

Present at a department meeting

Conduct a focus group

25) A facility is becoming part of a healthcare network. Which of the following employee education programs is most important?

consumer expectations

conflict resolution

quality teams

organizational change

Your score is