KAMA QUIZ 01 - KAMA GROUP

Created on March 05, 2021

Healthcare Management

These MCQs test your information on Healthcare Leadership, Information Management, Quality Improvement, and Patient Safety.

Please fill out the information below to receive the Result in your Email or WhatsApp.

1) Which of the following is the most effective way to integrate performance improvement concepts throughout an organization?

quality teams

monthly lectures

quarterly newsletters

continuous monitoring

2) Which of the following is the most appropriate question to ask when reviewing an organization's performance improvement (PI) plan?

"Does the PI plan include statistical methods for monitoring change?"

"Is the PI plan consistent with the organization's mission and strategic priorities?"

"Are there sufficient organizational resources to support the PI plan?"

"Has the organization been successful in communicating the intent and message of the PI plan to employees?"

3) A patient is transferred to a neighboring hospital for a magnetic resonance imaging (MRI) exam. Due to a misinterpretation of orders, the procedure is performed on the wrong part of the body. Which of the following should the healthcare quality professional do?

Conduct an analysis to reduce future occurrences.

Recommend disciplinary action for the offenders.

Do nothing since it happened at another facility.

Report this as a sentinel event to the transferring hospital.

4) The primary purpose of integrating financial and quality management information is to

determine medical necessity of treatment.

identify problems in resource management.

identify potential cash flow problems.

develop physician profiles.

5) The major drawback of using raw numbers to present the results of quality monitoring is that they

cannot be graphed.

may be used for focused review.

lack proper reference points for interpretation.

only measure compliance to established criteria.

6) Which of the following is an example of information that should be included in an incident report, but should NOT be recorded in a patient's medical record?

the patient's right knee replaced after consenting to replacement of the left knee

the date, time, dose, and name of a medication administered to a patient in error

details concerning a medication preparation error discovered and corrected prior to administration

the patient found on the floor next to the bed with the patient's right leg appearing to be rotated

7) The best approach for training staff about quality and patient safety is to:

require staff to complete mandatory online training at convenient times.

develop posters and brochures that explain key quality concepts and place them strategically throughout the workplace.

have the CEO meet with each department to explain the department's role in quality and safety.

conduct multidisciplinary interactive sessions consistent with adult-learning principles

8) Medication is ordered for a diabetic patient. Its capacity to improve health status, as a Dimension of quality or performance, is it

Safety

Effectiveness.

Efficacy.

Appropriateness.

9) Which of the following is an example of a leadership strategy to integrate the patient safety program into a healthcare organization's overall performance improvement system?

Use a system-wide failure mode and effects analysis (FMEA).

Conduct a root cause analysis to proactively identify risks.

Evaluate training data to plan leadership retreats.

Identify quarterly discharge rates for the organization.

10) Frequency distribution can best be displayed through use of

an interrelationship diagram.

a flow chart.

a histogram.

a force field analysis.

11) Quality improvement team outcomes are best evaluated by which of the following?

PDCA process

nominal group technique

senior leadership

team leader

12) Leadership can best integrate performance improvement within an organization through

seminars.

newsletters.

multidisciplinary teams.

focus groups.

13) To be useful in preventing future error, a Root Cause Analysis (RCA) should be performed

documenting opinion as well as facts.

utilizing a multidisciplinary team.

using practitioners who were not involved in the event.

starting no earlier than 45 days after the event.

14) Evidence of strong organization culture

Employees commitment to mission and vision

Invite physicians to participate in quality activities

Leaders pass the organization values to staff

Employees participate in CQI activities

15) A healthcare quality professional wants to measure the success of a corrective action plan with a 95% confidence level. The average daily census at the quality
professional's organization is 1,000 patients. The best sampling technique for this study is to review

the number of records needed using a statistical method.

all active records on one day of the past month.

30% of records based on preliminary compliance review

10% of all discharge records for the past quarter.

16) A healthcare network has implemented an electronic medical record system allowing data to be transmitted, on demand, from one facility to another. Which of the following will best promote both cost-effectiveness and patient satisfaction?

eliminating the need for patients to hand-carry records

improving the accuracy of medication reconciliation

increasing the security of confidential patient information

decreasing repeat tests when a patient is seen in more than one facility

17) Which of the following best demonstrates the use of the Plan-Do-Check-Act performance improvement model?

Review current practice, form a multidisciplinary committee, schedule a meeting to develop a plan, and determine actions to be taken.

Identify a problem, implement change, educate staff about the change, and rewrite policies and procedures to augment the change.

Collect baseline data, form a committee to develop the plan, validate audit data, and formalize the change.

Prioritize opportunities for improvement, pilot the improvement, compare pre and post-implementation data, and rollout to the entire organization.

18) A balanced scorecard for an organization is best described as

a graphic display of departmental performance.

an integrated report showing the best performing teams.

a representation of key performance indicators.

a tool to reflect the priorities of the organization's customers.

19) A healthcare quality professional is conducting a study to determine how many patients contracted influenza despite receiving flu shots. This study is evaluating

prevalence

Efficacy.

Process.

Appropriateness.

20) A performance improvement team has been created to examine infection rates following surgery. Which of the following is the best reference for the team to use?

postoperative antibiotic use among surgeons

individual infection rates for each surgeon

hospital infection rates following surgery among similar facilities

number of surgeries performed among similar facilities

21) Based on the principles of the Institute for Healthcare Improvement (IHI), who has the ultimate responsibility for the effectiveness of quality improvement
and patient safety within an organization?

medical director

governing body

CEO

quality improvement director

22) Which of the following is most useful in performing a morbidity/mortality review?

autopsy results

do-not-resuscitate policy

physician profiling

length of stay

23) A serious event has occurred related to the timely notification of critical test results. The root cause was traced to nursing difficulty with following the organizational policy. To prevent a similar event from reoccurring, which of the following should be done next?

Refer the involved nurse to nursing peer review.

Educate nursing staff on the importance of timely notification of critical test results

Review the policy with nursing representatives to identify ambiguities.

Continue to collect data as one event is insufficient to take action.

24) The primary reason healthcare organizations use benchmarking is to

improve performance

comply with accreditation standards.

provide risk adjustment.

decrease risk to the organization

25) What is the most frequent cause of failure in any improvement effort?

Lack of senior and middle management involvement

Inadequate or improper training

Poor communication across the organization

Unrealistic expectations

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