KAMA QUIZ 01 - KAMA GROUP

Created on March 05, 2021

Healthcare Management

These MCQs test your information on Healthcare Leadership, Information Management, Quality Improvement, and Patient Safety.

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1) A Quality Council has chartered a Failure Mode and Effects Analysis (FMEA) team to examine the best method of preventing medication errors after the installation of a new medication dispensing system. The team's first major task should be to

multi-vote on the severity of the potential equipment breakdowns.

develop a few chart of how the equipment will be installed.

identify ways to detect the likelihood of the equipment breaking down.

brainstorm on potential failure modes of the equipment.

2) Which of the following is the primary goal of risk management?

Maintain an effective incident reporting system.

Perform failure mode and effects analyses.

Eliminate financial loss associated with legal actions.

Identify and manage risks to promote patient safety.

3) Data collected about surgical cases shows significant delays. Further analysis shows the chart:
Which of the following should a healthcare quality professional do first?

Perform a focused professional practice evaluation (FPPE) on every surgeon.

Provide the service chief with further analyses of surgeon-specific data.

Ask the nurse manager to write a memo encouraging promptness.

Form a multidisciplinary team to develop recommendations for improvement.

4) The concept of "patient safety" applies most appropriately to

patient complaint management.

serious physical injuries.

environmental safety measures.

risk prevention.

5) An organization's data demonstrate an increase in the number of patient falls. A healthcare quality professional should recommend

sharing the data with the staff to provide feedback.

convening a focus group of medical staff to discuss fall risks.

increasing staffing on weekends and nights.

revising the fall-risk assessment tool.

6) The most effective way for a healthcare quality professional to communicate quality improvement activities for the medical staff is by:

inviting medical staff to an inservice on quality tools.

providing outcome data at medical staff meetings.

developing professional relationships.

evaluating physician participation on quality teams.

7) An operating room circulating nurse reported that the instrument count indicated a missing clamp. X-ray findings were negative, and the patient showed no adverse effects. This occurrence is an example of which of the following?

potentially compensable event

malpractice

claims management

clinical incompetency

8) Which of the following is the BEST way for a healthcare quality professional to involve nursing staff in the restructuring of a patient care unit?

Conduct a focus group

Survey the nursing staff

Present at a department meeting

Ask the nurse leader for recommendations

9) Satisfaction surveys, focus groups, and complaint tracking are tools used to:

benchmark satisfaction.

measure professional practice patterns.

develop clinical pathways/guidelines.

understand customers' expectations

10) Which of the following sampling techniques selects participants based on their availability in a certain place during a specific time frame?

random

convenience

quota

volunteer

11) The use of clinical pathways and guidelines in hospitals should do which of the following?

Identify errors in patient care.

Reduce length of stay.

Improve patient satisfaction.

Minimize variation in patient care.

12) Which of the following principles applies to continuous quality improvement in an organization?

Systems, not poor job performance, are responsible for most problems.

Causes of nonconformance must be identified and corrected temporarily.

Empowerment automatically occurs upon implementation of the program.

Twenty percent of trouble comes from 80% of the problems.

13) After brainstorming, which of the following should a quality improvement team use to identify items that need immediate attention?

cost-benefit analysis

histogram

multi-voting

flow chart

14) When conducting a sentinel event review, a root cause analysis

identifies gaps in patient care processes.

proactively identifies causes and effects.

provides judgment of staff behaviors.

requires team consensus.

15) To reduce the incidence of ventilator-associated pneumonia (VAP) in a critical care unit, who should be included on a quality improvement team?

pharmacist, intensivist, and infection control nurse

intensivist, ICU nurse, and respiratory therapist

ICU manager, respiratory therapist, and pharmacist

primary care physician, infection control nurse, and surgeon

16) Which of the following is the most appropriate question to ask when reviewing an organization's performance improvement (PI) plan?

"Has the organization been successful in communicating the intent and message of the PI plan to employees?"

"Are there sufficient organizational resources to support the PI plan?"

"Does the PI plan include statistical methods for monitoring change?"

"Is the PI plan consistent with the organization's mission and strategic priorities?"

17) Situation-Background-Assessment-Recommendation (SBAR) is a

software package used in quality improvement.

tool to improve communication among caregivers.

method that measures process variation.

Six Sigma methodology.

18) Using the 80/20 rule, 80% of organizational problems are issues related to:

performance.

staffing.

systems.

education.

19) Which of the following is an example of a leadership strategy to integrate the patient safety program into a healthcare organization's overall performance improvement system?

Identify quarterly discharge rates for the organization.

Conduct a root cause analysis to proactively identify risks.

Evaluate training data to plan leadership retreats.

Use a system-wide failure mode and effects analysis (FMEA).

20) A failure mode and effects analysis (FMEA) provides which of the following types of review?

proactive

retrospective

retroactive

concurrent

21) A Quality Council has decided that a Patient Safety Committee needs to be established to oversee the patient safety program. The Quality Council has asked this committee to prepare a Patient Safety Plan that would guide the program. A key factor that needs to be considered for the long-term success of the patient safety program is to

review incident reports to identify where the errors are occurring.

research how technology can be used to prevent errors.

determine which patient safety goals need to be monitored.

involve the entire organization in the program.

22) A poster containing information will most effectively convey outcome information to internal customers.

2 Bar graphs showing the 2 unites with fewest number of falls over past year

(Patient fall last year were 0.5% of patient days) printed to photograph of the organization staff

Patient fall indicate downward trend. Keep moving team!

(Patient fall decreased over 4 years) printed above a line graph showing percentage of falls to patient days

23) A monitoring system is being designed in which data will be collected and compared to criteria. Which of the following will best enhance the validity and reliability of the data?

providing a practice-based definition and specific instructions for each element

using a computerized system to substitute data for missing responses

assigning one staff member to identify, collect, enter, and interpret all data

establishing criteria that are based on the most recent changes in medical science and technology

24) Upon completion of a performance improvement project, who is the best person to compile and write a report?

facilitator

team leader

quality manager

recorder

25) A performance improvement (PI) training program for supervisors should include

rapid-cycle process.

results of a failure mode and effects analysis (FMEA).

review of patient falls.

budget-variance reporting.

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