KAMA QUIZ 01 - KAMA GROUP

Created on March 05, 2021

Healthcare Management

These MCQs test your information on Healthcare Leadership, Information Management, Quality Improvement, and Patient Safety.

Please fill out the information below to receive the Result in your Email or WhatsApp.

1) A consulting firm has been selected by a healthcare Board of Directors to assess the quality improvement program. Before starting the assessment, the
quality professional should first

define expectations and outcomes.

develop potential action plans.

set up a project plan.

design a dashboard.

2) A healthcare quality professional is conducting a study to determine how many patients contracted influenza despite receiving flu shots. This study is evaluating

Efficacy.

Appropriateness.

prevalence

Process.

3) Which of the following is the best approach to identifying potential errors in a patient's care, treatment, and services when implementing a National Patient Safety Goal?

having the patient provide return demonstration of the knowledge provided

showing a video to a patient and their family

giving both written and verbal instructions to a patient and family

providing the patient and family an opportunity to ask questions

4) A facility decided to implement Standard Precautions 1 year ago, but compliance has been poor. In addition to assessing the causes for poor compliance, the most effective way for the organization to improve compliance is to

show a videotape on Standard Precautions quarterly

stock personal protective equipment (PPE) in the clean utility room.

initiate testing as a part of staff competency.

review and revise policies and procedures

5) Which of the following action plans is the first step in correcting inappropriate blood usage in an emergency department?

development of a new procurement procedure

in-service on ordering blood usage for the physicians

improvements in documentation

elimination of wasted blood

6) A culture of patient safety in an organization will have been successfully created when

near miss reporting of safety issues declines.

personal accountability is removed from the organization.

staff members serve as safety advocates.

a root cause analysis is performed regularly.

7) Team cohesion is established during which of the following stages of team growth?

forming

norming

storming

performing

8) Satisfaction surveys, focus groups, and complaint tracking are tools used to:

benchmark satisfaction.

understand customers' expectations

measure professional practice patterns.

develop clinical pathways/guidelines.

9) A performance improvement (PI) training program for supervisors should include

rapid-cycle process.

results of a failure mode and effects analysis (FMEA).

budget-variance reporting.

review of patient falls.

10) Data collected about surgical cases shows significant delays. Further analysis shows the chart:
Which of the following should a healthcare quality professional do first?

Provide the service chief with further analyses of surgeon-specific data.

Ask the nurse manager to write a memo encouraging promptness.

Perform a focused professional practice evaluation (FPPE) on every surgeon.

Form a multidisciplinary team to develop recommendations for improvement.

11) A curriculum developed by healthcare organizations for staff education in organizational change should include all of the following EXCEPT

conflict resolution.

the negotiating process.

budgeting techniques.

project and time management.

12) A continuous quality improvement organization promotes vigorous education and training/retraining in order to:

promote harmony within the organization.

acquire new knowledge and new skills.

restructure internal jobs.

reduce the need for competency testing.

13) Which of the following is most appropriate in preparation for an external survey of a healthcare facility?

Assign key staff to answer all questions.

Educate staff about the types of questions they may be asked.

Set up teams to make a good showing for the survey.

Ask department heads to prepare a presentation for the survey team.

14) A hospital-wide medical record audit on documentation has been completed. The following table shows the compliance rate of documentation:

Compliance Rate (%) Documentation	1st Qtr	2nd Qtr
Surgical "time-outs" performed	90	95
Communication of critical results	91	95
Pain score used	50	60
Initial patient assessment performed	52	45

Which of the following is the next step?

Benchmark the compliance rates against another facility.

Give data feedback on physician signature to the units.

Conduct training regarding pain score.

Conduct a focused review on the patient assessment process.

15) The use of clinical pathways and guidelines in hospitals should do which of the following?

Reduce length of stay.

Improve patient satisfaction.

Minimize variation in patient care.

Identify errors in patient care.

16) Organizational leaders can best demonstrate commitment to a new quality improvement initiative by

offering solutions to identified problems.

maintaining performance appraisals for staff.

allocating resources for the process.

reviewing the quality improvement plan.

17) A performance improvement team has been created to examine infection rates following surgery. Which of the following is the best reference for the team to use?

number of surgeries performed among similar facilities

individual infection rates for each surgeon

hospital infection rates following surgery among similar facilities

postoperative antibiotic use among surgeons

18) The first step in conducting an epidemiological study is to

determine which statistical tests to use.

develop the data collection tool.

collect the data.

formulate the question to be answered.

19) In lean thinking, a process step is defined as "value added" if the

customer recognizes the value.

customer corrects a mistake to add value.

process owner recognizes the value.

process owner changes the value of the product.

20) Which of the following adverse events is NOT considered a sentinel event?

hemolytic transfusion reaction

death due to a medication error

suicide threat by a patient in a confined 24-hour care setting

surgery on the wrong patient or body part

21) Which of the following are the primary reasons for developing drug formularies?

reduce medication errors and educate physicians

encourage the appropriate use of medications and minimize inventory

decrease food and drug interactions and promote patient safety

manage pharmacy costs and promote patient safety

22) Human factors engineering is defined as the study of humans and their interaction with

medical technology and the organizational systems.

the tools they use and the environment.

adverse events and latent errors.

patients and the organization.

23) The prevalence rate of a disease depends on the

number of new cases and the population at risk.

incidence rate and duration of the disease.

incidence and change in the balance of etiological factors.

total number of cases and the population at risk.

24) The chart below shows the rate of Cesarean Sections in a hospital. The healthcare quality professional should

recommend a Cesarean Section audit by peer review.

review the antenatal care of women who had Cesarean Sections.

review the policies and procedures for Cesarean Section.

continue monitoring the monthly rates of Cesarean Sections.

25) Which of the following actions should a facilitator make the highest priority during the customer focus group process?

generalizing the findings to the population

providing written ground rules to the group

establishing rapport with the group

selecting a homogeneous group

Your score is